Privacy Policy

This Privacy Policy explains how VeggieGap processes personal data when you visit our landing page, sign up for updates, contact us, join a waiting list, or take part in a beta assessment or early product test.

VeggieGap provides nutrition and lifestyle information and food product information. VeggieGap does not provide medical advice, diagnosis, treatment, or emergency support.

1. Controller

The controller responsible for this website is:

If we appoint a Data Protection Officer in the future, we will update this Privacy Policy with the relevant contact details.

2. What data we process

Depending on how you use the landing page, we may process the following categories of personal data:

Website visit data

When you visit the website, technical data may be processed automatically, such as:

• IP address
• Date and time of access
• Browser type and version
• Device type
• Operating system
• Referrer URL
• Pages visited
• Basic server log data needed to deliver and secure the website

Contact and sign-up data

If you contact us, join a waitlist, sign up for updates, request beta access, or express interest in VeggieGap products, we may process:

• Name
• Email address
• Message content
• Language preference
• Country or city, if you provide it
• Product or program interest
• Consent status and timestamp

Assessment or beta participation data

If you choose to complete a VeggieGap assessment, beta form, survey, or early user test, we may process information you choose to provide, such as:

• Nutrition habits
• Lifestyle goals
• Mobility, balance, strength, or daily routine information
• Food preferences and allergies or intolerances
• General wellbeing interests
• Product preferences
• Feedback about VeggieGap products or services

Some answers may reveal information related to health or wellbeing. We only process this type of data when you actively provide it and, where required, when you give explicit consent.

We do not ask you to provide medical diagnoses unless this is clearly explained and separately consented to in a specific beta, research, or assessment context.

3. Purposes and legal bases

We process personal data for the following purposes:

4. Explicit consent for possible health-related data

Some VeggieGap forms or assessments may ask about nutrition, mobility, balance, strength, menopause-related wellbeing, joint comfort, lifestyle habits, or similar topics. Depending on your answers, this information may be considered health-related data under GDPR.

Where required, we will ask for your explicit consent before processing this information.

You may withdraw your consent at any time by contacting us at info@veggiegap.com. Withdrawal does not affect processing that took place before the withdrawal.

5. Newsletter and marketing emails

We only send newsletters, product updates, beta invitations, or marketing emails if you have consented to receive them.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at info@veggiegap.com.

We do not sell your email address to advertisers or third parties.

6. Cookies and similar technologies

Our website may use cookies or similar technologies.

Strictly necessary cookies

These are required for the website to function properly, for example for security, page loading, consent management, or basic technical operation.

Optional cookies and tracking technologies

We may use optional cookies or similar technologies for analytics, performance measurement, or marketing only where legally permitted and, where required, only after your consent.

Optional services may include tools such as:

• Google Analytics / Plausible / Matomo / other analytics tool
• Meta Pixel / Google Ads / LinkedIn Insight Tag / other marketing tool
• Hotjar / Microsoft Clarity / other UX tool
• Newsletter tool, e.g. Mailchimp, Brevo, ConvertKit
• Booking or form tool, e.g. Calendly, Typeform, Tally, Lovable forms

You can change or withdraw your cookie consent at any time through the Cookie Settings link in the website footer.

7. Hosting, service providers, and processors

We use service providers to operate the website and related services. These providers may process personal data on our behalf.

Current or potential providers include:

• Website hosting provider: Lovable / Canva
• Website builder/platform: Lovable / Canva
• Domain/email provider: Network Solutions / Google Workplace
• Form or database provider: Lovable
• Analytics provider: Google Search Console

We aim to use appropriate data processing agreements with providers where required by GDPR.

8. International transfers

Some service providers may process personal data outside the European Economic Area.

Where this happens, we rely on appropriate safeguards, such as:

• An adequacy decision by the European Commission
• EU Standard Contractual Clauses
• Additional technical and organisational safeguards where required

We will update this Privacy Policy with more detailed provider information once all tools are finalised.

9. How long we keep data

We keep personal data only as long as necessary for the relevant purpose.

Indicative retention periods:

• Website server logs: usually [7–30 days], unless longer retention is needed for security
• Contact messages: up to [12 months] after the last communication
• Waitlist or beta interest data: until you unsubscribe or withdraw consent, or after [24 months] of inactivity
• Newsletter data: until you unsubscribe or withdraw consent
• Assessment or beta data: for the duration of the beta and up to [6–12 months] afterward, unless anonymised or renewed consent is obtained
• Legal or accounting records, if applicable: as required by law

If data is anonymised so that individuals can no longer be identified, we may use it for product improvement, research planning, or business analysis.

10. Your rights

Under GDPR, you may have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at: info@veggiegap.com

We may need to verify your identity before responding to certain requests.

11. Supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority.

If VeggieGap is based in Germany, the competent authority is usually the data protection authority of the federal state where the controller is established.

For example, if the controller is based in Berlin:

Replace this section with the correct authority once the final business address is confirmed.

12. Children

This website is intended for adults. We do not knowingly collect personal data from children.

If you believe that a child has provided us with personal data, please contact us at info@veggiegap.com so we can review and delete the data where appropriate.

13. Automated decision-making and profiling

We do not currently make decisions that produce legal or similarly significant effects based solely on automated processing.

If we later use automated tools to generate personalised wellness suggestions, product recommendations, or assessment summaries, we will explain this clearly before processing and update this Privacy Policy.

14. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website or online transmission is completely secure. Users should avoid sending sensitive medical information through general contact forms unless specifically requested through a secure process.

15. Product and health disclaimer

VeggieGap products and content are designed for general nutrition, wellbeing, and lifestyle support.

They are not intended to diagnose, treat, cure, or prevent any disease. They are not a replacement for medical advice, medication, physiotherapy, or professional healthcare.

If you have a medical condition, allergies, food intolerances, osteoporosis, osteopenia, sarcopenia, joint pain, mobility limitations, menopause-related symptoms, or take medication, consult a qualified healthcare professional before making significant dietary or lifestyle changes.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, especially as the website, beta program, product offering, or technology providers change.

The latest version will always be available on this page.